The password is case-sensitive. If you're getting authentication errors, Cut and Paste directly from the Email sent when you registered your domain name.

After logging in, you will see the Management Interface. You can always click on "Manage your Domain" across the top to return to this screen. Below that, you will see the Domain name, when it expires and whether a change is in progess.

If you have more than one domain in this profile, there will be a link called: "Manage Another Domain:" Click here to list the other domains in this profile.

Navigation Help

• Manage Profile - This section allows you to change Domain login and password information, create sub users as well as group multiple domains into different profiles.
• Organization Contact - This is information about the company or entity which owns the domain name you are managing. Change company information here. This field is shown at the top of WHOIS and is also called the Registrant field. NOTE: Nominet, the registry for *.uk domain names, does not allow Registrants to modify the Organzition name in this section. Accordingly, this section does not appear for *.uk names.
• Admin Contact - This is the only person allowed to make changes to the domain. Ensure this Email address is always kept up-to-date.
• Billing Contact - This is the contact responsible for billing issues with regard to this domain's registration. All renewal information will be sent to this address.
• Technical Contact - This is the person who is normally responsible for Web hosting, mail, and other DNS issues. However, unless they are granted access by the Admin Contact, they have no authority to make any changes. Sometimes, this is the RSP's info.
• Manage Name Servers - This is where you modify name server info as well as create name servers hosts based on the domain.

- HELP - I can login, but everytime I click on a menu item, I am sent back to the login screen!!    Top

Chances are that you are using Internet Explorer 6.0 (and/or Windows XP). Your Privacy settings in the internet options section are too high. We use session cookies for your security when managing a domain name account. No personal information is being read or saved about you - session cookies simply ensure that the session is by the same computer that signed in to the account. To resolve this, either lower the privacy slider, allow session cookies, or include us as a trusted site.

Enter just your domain name in the Login for Manage Your Domain Name then click on Manage Domain - The error screen will give you an option to have your login information sent to the administrative contact for your domain name. NOTE: Ensure the Admin Email address is kept up to date. This is the only way to recover a lost login/password!

Each link on the main screen corresponds to a field in the WHOIS output. Click on the link to the field you wish to update. You will be presented with a page where you can edit the information in each field.

Ensure the Admin Email address is kept up to date. This is the only way to recover a lost login/password. Your Billing Email is also important and should be kept current. When it is time to renew your domain name, the Billing Email address is where a notice will be sent.

You can view the expiration date for your domain name after logging in to the management system for that domain name. The expiration date is at the top of the screen. This information can also be found through any standard "Whois" lookup for the domain name. If you have multiple domain names under a single user account, those that are within 60 days of expiration will be displayed after logging in to your account.

Domain name renewals are handled through our member hosting companies that helped you register your domain name. We notify them when your domain name is 45-60 days near its renewal date. They, in-turn, will notify you and provide instructions on how to pay for your renewal. You will be contacted at the email address that you have listed as the Billing Contact for the domain name so it is IMPORTANT that you keep this email address current. If you cannot be contacted you risk not being able to renew the domain name. For additional information, please contact the member hosting company that helped you register your domain name.

Click on Manage Name Servers, you will see your current name servers listed as primary and secondary. Replace the old name server with the new one then click the Save Configuration button. The hosting company where your web site is hosted will provide you with the nameserver entries you should use.

You can also remove a name server. click the remove check box beside the name server you wish to remove and click Save Changes. Please note this action does not delete the name server entry, it removes it from this domain only.

If you have deleted your name server settings, or wish to add more, you can use the "- Adding New Name Servers -" section below the list of DNS. Enter just the name of the DNS, not the IP address, and click on "Add Name Server." The DNS will be added to the list directly above.

In order to speed up registrations and make managing domains easier, OpenSRS has a system called "Domain Profiles". A profile is simply a username and password associated with a domain or domains which gives access to a Web-based interface to manage these specific domains.

Click on "Manage Profile" and then select "Change Ownership of Domain". Fill out the username/password of the profile you want to add this domain to. Click on "Move to existing profile" and type the name of a domain that is already in the profile into "Previously registered domain." Click on "Change Owner" and the two domains are now in the same profile.

* It is important to remember that anyone with the profile login information can change all info for all domains in the profile, including ownership.

Click on "Manage Profile" and then select "Change Ownership of Domain". Select a new username/password and click on "Change Owner". The domain is now in its own profile, with a separate username and password.

* Only Domains belonging to the same person or company should be grouped together in a Profile.

A Sub User is an additional login to your domain that you can create and grant limited access. This is helpful if you'd like to give a login to your Web Host or ISP to manage your Name servers/etc.

Goto "Manage Profile", then "Create/Manage a Sub-User". Select a username, password and choose what areas that this sub-user will be allowed to edit. Sub-users are never allowed access to the "Manage Profile" section.

There can only be a single sub-user per domain, and a sub-user can only manage the domain it was created for, not the profile it is in (if it is part of a larger group profile of your domains)

In the Manage Name Servers section, and at the bottom of the page, you will see a link: "If you want to create or modify a name server which is based on {your domain} click here."

Here you can register a name server based on the domain. All name servers must have an unique IP and must be set-up and running for at least 24 hours before you register them here. Type the prefix for your name server and its IP address and click Create Name Server. We suggest that you do not use the prefix "www" as this may cause a problem with your web server lookups. Use a known convention such as "ns1" IMPORTANT: In order to create a new nameserver, your host (where your web-site is hosted) must have special DNS features activated for your use. Most domain name owners will not use - or have a need - for this feature.

In the Manage Name Servers section, and at the bottom of the page, you will see a link: "If you want to create or modify a name server which is based on {your domain} click here."

You can only delete name servers that are not in use by any domains. You will only see a Delete button next to a DNS entry if it is not in use by an OpenSRS domain. Unfortunately, OpenSRS does not have the ability to give you a list of what domains a name server is listed on.

If the Delete button is available, click it and you will receive an "Are you sure?" Click yes and the DNS will be deleted from the root registry.

Please be aware that we can't check to see if the DNS is in use by non-OpenSRS domains. If it is, you will get an error directly from the root registry.

In the Manage Name Servers section, and at the bottom of the page, you will see a link: "If you want to create or modify a name server which is based on {your domain} click here."

Simply change the old IP to the new one and click Save Configuration. All name servers must have unique IPs. If you're getting a registry error, it likely means that IP is already in use.

This change will be automatically applied to all domains using this name server.

In the Manage Name Servers section, and at the bottom of the page, you will see a link: "If you want to create or modify a name server which is based on {your domain} click here."

Simply change the old host name to the new one and click Save Configuration.

This change will be automatically applied to all domains using this name server.